105590 Angebote • 54916 Titel • 680.000 Besucher p.a.
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This seminar supports participants in identifying and effectively dealing with conflicts in English. There is a strong focus on the participants’ individual attitudes to their conflicts, deepening their understanding of their own contribution. By analysing the intercultural environment and the people involved, participants will be sensitized to their options for addressing conflicts appropriately. A range of de-escalating communication tools will be trained in order to enable participants to successfully lead English conflict talks with colleagues, customers and members of staff, whether they are directly involved or as moderators.
The following methods are used in this training: Theory input, individual and group exercises, participants’ case studies
Managers and members of staff who need support in dealing with conflicts in English
Für dieses Angebot ist momentan eine Zeit bzw. Ort bekannt:
|09.10.17 - 10.10.17
10:00 - 17:00 Uhr
Mo. und Di.
max. 8 Teiln.
|1404 €||Königstraße 30